Last updated: May 1, 2026
This BaraBara App Driver's Service Agreement shall govern the relationship between BaraBara ("BaraBara, us, we") and the Driver, which is to be read together and shall collectively represent a legally binding agreement ("Agreement") between the Parties.
BaraBara App is e-hailing application ("Application") that is available on the android and iOS mobile application ("Platform") for the purpose of enabling users seeking transportation services ("Passenger") to certain destinations to be matched with third party independent transportation providers ("Driver, you, your") for a certain fare ("Service").
By clicking the Accept & Agree button in the Driver's Registration Form, you agree that you have read, understood, accepted and agreed with these terms and conditions.
This Agreement shall commence on the date where your registration as a Driver is confirmed by BaraBara App ("Effective Date") and shall continue indefinitely unless terminated pursuant to Clause 9 below in this Agreement.
From the Effective Date and in exchange for the Remuneration (hereunder defined), we hereby grant you a revocable, non-exclusive, non-transferable, limited license to use and access the Application to enable you to perform the Service subject to the terms and conditions of this Agreement. You shall also abide by and adhere to the Term of Use of the Application at all times, which may be changed from time to time. You are advised to keep yourself updated with the latest version of the Term of Use.
4.1 The fees which you pay us for the completion of each Service are due immediately and are non-refundable ("Commission"). The Commission shall be a percentage of the fee charged to passengers, as determined by us from time to time. The percentage of Commission shall be based on the category of drivers and vehicles and will be displayed to you in the Application.
4.2 This no-refund policy shall apply at all times regardless of your decision to terminate this Agreement, our decision to terminate or suspend your access to the Application, disruption caused to the Service whether planned, accidental or intentional, or any reason whatsoever.
4.3 You acknowledge and confirm that we may collect on your behalf the total due to you for certain payment methods chosen by the Passenger. We retain the right to suspend the processing of any transaction where we reasonably believe that the transaction may be fraudulent, illegal or involves any criminal activity or where you and/or the Passenger have breached any of the terms in this Agreement. In such an event, you shall not hold us liable for any withholding of, delay in, suspension, forfeiture or cancellation of, any payment(s) to you.
4.4 We may, at its sole discretion, make promotional offers with different features and different rates on the Service to any of the Passenger whereby these promotional offers shall accordingly be honored by you. We may change the Commission rate at any time at our sole discretion.
4.5 BaraBara App shall administer payments to you and from you by way of a wallet system (the "Driver's Cash Wallet"). Your earnings will be displayed in the Driver's Cash Wallet in the Application and may be withdrawn by you to your designated bank account. BaraBara App reserves the right to make such deductions from the Driver's Cash Wallet as are provided for in these terms and conditions, as are authorized by you, or as are notified to you via the Application.
4.6 In addition to your Driver's Cash Wallet, you must also maintain with us a Driver's Credit Wallet. The Driver's Credit Wallet store credits comprises a pre-payment to us by you of the Commission and other fees and charges applicable due and payable by you to us. You must at all times maintain a minimum credit balance ("Minimum Balance") in your Driver's Credit Balance in order for you to use the Service. The amount of such Minimum Balance shall be prescribed by us, and shall be notified to you through the Application. It may be changed at any time at our sole discretion.
4.7 You may add funds ("Credits") to your Driver's Credit Wallet to fulfill the Minimum Balance requirement. The minimum balance you may hold in the Driver's Cash Wallet at any time is $1. Balance may be added in any manner prescribed by us from time to time (such as cash reload and credit/debit card payments or transfer from your Driver Cash Wallet).
4.8 Credits are not redeemable for cash and cannot be refunded. They cannot be resold, exchanged or transferred for value under any circumstances. The Credits shall not be regarded, construed, or used as valuable or exchangeable instruments under any circumstances. You will not receive interest or other earnings on your Credits. We may receive interest on amounts that we hold on your behalf. You agree to assign your rights to us for any interest derived from your Credits.
4.9 Credits in the Driver's Credit Wallet will expire one (1) year from the date of your last top up. If there should be any balance upon the expiration of Credit, the balance will not be refunded. To avoid any forfeiture of credit, we advise you to perform a top up once before the expiration of credit for the total credit to be extended for another one (1) year.
You are accountable for paying any tax and statutory contributions due in respect of sums payable to you under or in connection with this Agreement. You also acknowledge and agree that the Commission is inclusive of all and any applicable sales and service tax, goods and service tax, value added tax, withholding tax and/or other similar taxes, that are applicable and imposed pursuant to the local laws of Uganda.
6.1 The Passengers rely on you for delivery or provision of the Service. You agree that high and/or frequent cancellation rates or ignoring the Passengers' bookings will impair the Passengers' experience and negatively impact the reputation and branding of BaraBara App. Should you be found to have violated this subclause, we shall reserve the right to take any appropriate measure against you including but not limited to restricting your Service.
7.1 Submission of refund shall be made to the BaraBara App's chat support and our team will be in touch with you for an investigation for approval.
7.2 Upon approval of refund, we will refund any fee wrongly charged to your Driver's Credit Wallet. The refund will be processed within three (5) working days.
8.1 At the sole discretion of ours, you may be selected as part of BaraBara App Driver's incentive program. The incentive program will be communicated to you through the Applications and any applicable terms and conditions shall be communicated and made available to you through the in-app messaging function of the Application.
9.1 You agree and acknowledge and accept that a failure to comply with the Term of Use may result in suspension of this grant of right.
9.2 You agree that we may do any of the following, at any time, without notice: (i) to modify, suspend or terminate operation of or access to the Application, or any portion of the Application (including access to your Account and/or the availability of any products or services), for any reason; (ii) to modify or change any applicable policies or terms; and (ii) to interrupt the operation of the Application or any portion of the Application (including access to your Account and/or the availability of any products or services), as necessary to perform routine or non-routine maintenance, error correction, or other changes. We shall not be required to compensate you for any suspension or termination.
9.3 We reserve the right to immediately terminate this Agreement in the event you are in breach of Clause 10 Intellectual Property Rights, Clause 11 Confidentiality and Clause 13 Drivers' Representations, Warranties and Undertakings.
9.4 We may terminate this Agreement:
BaraBara App and its licensors, where applicable, shall own all right, title and interest, including all related intellectual property rights, in and to the Application and by extension, the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service. The terms and conditions do not constitute a sale agreement and do not convey to you any rights of ownership in or related to the Service and/or the Application, or any intellectual property rights owned by BaraBara App and/or its licensors. BaraBara App's name, BaraBara App's logo, the Service and/or the Application and the third-party transportation providers' logos and the product names associated with the Application are trademarks of BaraBara App or third parties, and no right or license is granted to use them. For the avoidance of doubt, the term Application herein shall include its respective components, processes and design in its entirety.
You shall maintain in confidence all information and data relating to BaraBara App, its services, products, business affairs, marketing and promotion plans or other operations and its associated companies which are disclosed to you by or on behalf of BaraBara App (whether orally or in writing and whether before, on or after the date of this Agreement) or which are otherwise directly or indirectly acquired by you from BaraBara App, or any of its affiliate companies, or created in the course of this Agreement. You shall further ensure that you only use such confidential information in order to use the Service, and shall not without BaraBara App's prior written consent, disclose such information to any third party nor use it for any other purpose.
BaraBara App collects and processes your Personal Data and you agree and consent to BaraBara App, its subsidiaries, actual assignee, potential assignee, transferee, acquirer, in connection with any corporate restructuring plan to transfer the business, asset or it's liability and any of its affiliate companies to be collecting, using, processing and disclosing your Personal Data in the manner deemed fit and necessary by BaraBara App.
During the Term of this Agreement, you represent, warrant and undertake that:
During the Term of this Agreement, you agree that you shall indemnify and hold BaraBara App, its licensors and each such party's affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs and/or regulatory action) arising out of or in connection with: (a) your performance of the Service and any violation and breach to the Code of Conduct; or (b) your violation or breach of any of the terms and conditions of this Agreement and the Term of Use of the Application; and (c) any act or omission, negligence or willful misconduct resulting in personal injury, death or property damage.
The Application, its content and any related service(s) is provided to you on an "as is" basis. BaraBara App makes no representations or warranties of any kind, express or implied, in connection with the Application, Platform, Service, these terms and conditions, the content or any related service(s). Although we make reasonable efforts to keep the Application up-to-date, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date. We shall not be liable for any direct, indirect or consequent loss arising from the modifications or amendments to the Application, Platform, Service, or terms and conditions.
The platform, application and/or the associated software used to maintain and operate the platform and/or application may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the device used by you being faulty, not connected, out of range, switched off or not functioning. BaraBara App is not responsible for any delays, delivery failures, damages or losses resulting from such problems.
You shall be solely responsible for any and all claims, judgments and liabilities resulting from any accident, loss or damage including, but not limited to, personal injuries, death, total loss and property damage which is due to or is alleged to be a result of the performance of the Service by you.
This Terms and Conditions as modified from time to time shall not be assigned by you at all times. However, we shall have the right to assign without your consent subject to a notice to be provided by us. Any purported assignment by you in violation of this section shall be void.
The relationship between you and us shall be of the nature of independent contractors. Nothing contained in these terms and conditions shall be construed as creating any agency, partnership, or other form of joint enterprise with us.
If any provision of the terms and conditions is held to be invalid or unenforceable, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired.
The failure of BaraBara App to enforce any right or provision in the terms and conditions shall not constitute a waiver of such right or provision.
This Agreement comprises the entire agreement between you and us and supersedes any prior or contemporaneous negotiations or discussions.
This page sets out the terms and conditions ("Terms of Use") for using BaraBara App's e-hailing application ("Application"). The Application is owned and operated by Afrodjango and Fonac Foundation and/or its subsidiaries for the purpose of enabling users seeking transportation services ("Passenger") to certain destinations to be matched with third party independent transportation providers ("Driver, you, your") for a certain fare ("Service").
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS APPLICATION. YOU SHOULD IMMEDIATELY STOP AND REFRAIN FROM USING THIS APPLICATION IF YOU DO NOT AGREE TO THIS TERMS OF USE.
You shall not:
17. You agree and acknowledge and accept that a failure to comply with the Term of Use may result in suspension of this grant of right.
18. This Application is governed by the laws of South Africa and DRC and should there be any dispute arising from your use of this Application, you further agree to submit to the exclusive jurisdiction of these courts.
These terms and conditions ("BaraBara App Drivers' Benefit Terms and Conditions") shall govern the offer and redemption of benefits ("Drivers' Benefit") by the verified BaraBara App drivers ("Drivers, you") and shall be the legally binding document between you and BaraBara ("BaraBara App, us, our, we").
By redeeming a Drivers' Benefit, you are deemed to have read, understood and expressly agreed to be bound by this BaraBara App Drivers' Benefit Terms and Conditions, which may be amended, modified, added, deleted and corrected at any time. Therefore, we would advise you to review this BaraBara App Drivers' Benefit Terms and Conditions periodically to be aware of such changes.
Further, you agree and accept that the updated BaraBara App Drivers' Benefit Terms and Conditions shall supersede all previous versions of the BaraBara App Drivers' Benefit Terms and Conditions with automatic effect once they are posted on our BaraBara App Driver's mobile application and/or www.barabara.net / App/benefits/ website ("Driver's Platform"), without any further action by us and that you shall be bound by the terms of the most recent version of the BaraBara App Drivers' Benefit Terms and Conditions found on the Driver's Platform.
In addition to this BaraBara App General Drivers' Benefit Terms and Conditions, you shall also be bound by the terms of use and privacy statement, which may be amended and revised from time to time.
You acknowledge that the Drivers' Benefit shall include a variety of benefits, rewards, products and services to be offered to the Drivers on an exclusive basis. Further, you agree that the Drivers' Benefit is performed and fulfilled by the independent third-party companies ("Partners") and their Specific Terms and Conditions (hereinafter defined) may be applicable during redemption of any Drivers' Benefit. You acknowledge that the Partners are not associated with BaraBara App and we do not endorse or affirm the quality of products or services provided by the Partners in relation to the Drivers' Benefit.
1. To redeem any Drivers' Benefit, you must be a driver verified by BaraBara. As and when requested by the Partners, you shall provide the Partners with your BaraBara App Driver ID through the Driver's Platform for identity verification purposes.
2. You acknowledge that the Partners may impose any applicable terms and conditions, including but not limited to validity periods, redemption mechanisms and geographical limitations (collectively referred to as the "Specific Terms and Conditions") for Drivers' Benefit redemption purposes. You agree to be bound by these Specific Terms and Conditions, and shall be deemed to have given your consent for any collection of personal information and is subjected to the privacy policy of the Partners.
3. You further acknowledge that the redemption of the Drivers' Benefit may be subject to appointment availability and any restrictions may be imposed by the Partners as to when the Drivers' Benefit can be redeemed.
4. You acknowledge that failure to abide by the Specific Terms and Conditions may automatically disentitled you from the Drivers' Benefit redemption without any further notice or liability towards BaraBara App or the Partners.
5. You acknowledge that the details, promotional materials and Specific Terms and Conditions of each Drivers' Benefit shall be posted or communicated on the Driver's Platform. The Specific Terms and Conditions shall prevail over any inconsistent terms, conditions, provisions or representations contained in any other promotional materials regarding any Drivers' Benefit. In the event of any inconsistency between the terms in the Specific Terms and Conditions and other provisions or materials, the Specific Terms and Conditions shall prevail. The provisions of the Specific Terms and Conditions shall be read and construed in conjunction with this BaraBara App General Drivers' Benefit Terms and Condition.
6. If for any reason this Drivers' Benefit is unable to proceed or operate smoothly due to actions of the Drivers, including but not limited to irregularity, tampering, unauthorized intervention, fraud or any other causes beyond our control which corrupts or affects the administration, security, fairness, integrity or proper conduct of the redemption of this Drivers' Benefit, BaraBara App reserve the right in our sole discretion to cancel, terminate, modify, postpone or suspend the redemption of the Drivers' Benefit.
7. BaraBara App also reserve the right at our sole discretion to disqualify any Driver and retract the Drivers' Benefit from any Drivers if BaraBara App has proof or reasonably believe that the Driver has (singularly or jointly with any other Driver) undertaken fraudulent practice and/or activities to obtain the Drivers' Benefit or undertaken any other activities harmful to the redemption of Drivers' Benefit or to us. BaraBara App further reserves the right to block the Driver's BaraBara App driver account from performing future transactions on the BaraBara app's mobile application and its website.
8. BaraBara App shall not be liable for any failure by the Partners to comply or for any delay by the Partners in performing its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, epidemic and pandemic as pronounced by the World Health Organization, inevitable accidents, supervening legislation or any other circumstances of whatsoever nature beyond the control of the BaraBara App.
9. You acknowledge that the Partners reserve the right at its sole discretion to vary, delete or add to the Specific Terms and Conditions and/or cancel, terminate or suspend the Drivers' Benefit from time to time with prior written notice to BaraBara App, and such revised Specific Terms and Conditions shall be posted on the Driver's Platform immediately. For the avoidance of doubt, cancellation, termination or suspension by the Partners of any Drivers' Benefit shall not entitle you to any claim or compensation against the Partners or BaraBara App for any and all losses or damage howsoever arising, whether or not you have been advised of the possibility of such loss or damage.
10. You shall be personally responsible for all taxes, surcharges, costs (transportation or any other costs of a personal nature), expenses, rates, government fees or any other charges that may be levied against you under applicable laws, if any, in relation to the redemption of any Drivers' Benefit.
11. BaraBara App shall bear no responsibility for any damage, loss (including but not limited to direct, indirect and consequential loss), liability, injury or disappointment incurred or suffered by the Drivers in connection with the redemption of Drivers' Benefit, the promotion of this Drivers' Benefit, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
12. You undertake to defend, indemnify and hold harmless BaraBara App and its subsidiaries, affiliates, officers, directors, agents, assignees, and employees, from and against any and all claims, suits, damages, losses, liabilities, obligations, fines, penalties, costs and expenses, including, without limitation, reasonable fees and expenses of attorneys and other professionals, of whatever kind or nature, arising out of an act, omission, negligence, poor workmanship by the Partners in providing the products and/or services as part of the Drivers' Benefit.
13. This Drivers' Benefit shall not be redeemable together with any of the Partners' ongoing promotions, discounts, and vouchers.
14. This Drivers' Benefit shall not be exchangeable for cash, kind or other denominations and is non-refundable.
15. These BaraBara App Drivers' Benefit Terms and Conditions shall be governed by and interpreted in accordance with the laws of the DRC.
Earn extra money when you complete trips with BaraBara App.
Effective Date: May 1, 2026
Thank you for being part of the Barabara driver community in DRC. Together, we are transforming African mobility.